FAQ

Why are
I Love Grain
pillows outstanding ? 

I LOVE GRAIN PILLOWS PERFECTLY ADJUST TO YOUR BODY SHAPE,

supporting your head and neck. It helps to eliminate muscle tension in the areas of the arms, back and head.

Despite the fact that I Love Grain pillows are medium-hard, depending in the type of hulls used as filling, they are light and shape adaptive.

For our pillows and accessories we use only certified, calendared cotton and linen of 

the highest quality.

The manufacturers of materials used by I Love Grain are the local suppliers with a long lasting tradition in the textile industry, holding the Oeco-tex 100 and Oeco-tex 1000 certificates and Reach Certificate for their fabrics. 

SAFE FOR CHILDREN 

In our Pillows we use special zippers
without the pull tabs. It makes them safe for
children as the fillings can not be poured out.

PILLOWS ENSURE APPROPRIATE DURING SLEEP

and relaxation that contributes to eliminating back and neck aches. 

OUR PILLOWS ARE ANTIALLERGIC

and for that reason are the first choice for people suffering from inhalant allergies triggered by dust, down or polyester.  

Thanks to their antiallergic properties hulls naturally prevent development and accumulation of dust mites.

FILLINGS AND PILLOWS COVERS ARE 100% NATURAL

Polyester pillows cause spine, neck and head aches as their structure tends to collapses and forces unnatural body position. 

Why are
I Love Grain
pillows outstanding ? 

PILLOWS ARE FILLED WITH WITH ORGANIC HULLS, SEEDS AND HERBS  

What you sleep on has a major influence on your health. Choosing I Love Grain receive excellent organic products and nothing elce can so positively impact our immune system and the sleep quality. 

Hulls come from local, certified suppliers who have been taking care of the quality of their crops for years.

I LOVE GRAIN PILLOWS ARE RECOMMENDED BY THE PHYSIOTHERAPISTS.

How to
take care of your 
I Love Grain pillow

WASHING

Before washing empty the cover out thoroughly by pouring the hulls to another cover, a clean bowl or box. Shake the remaining filling out. You can additionally rinse the cover before washing.  Make sure your cover is completely dry before putting hulls and seeds back in.

You will also find the washing instructions on an outside tag by the pillow zipper. Please follow the instructions while washing your pillow. 

ADDITIONALLY YOU CAN

air your pillows and hulls on your balcony or in the garden. You can also freeze it outside in the winter and expose it to the sun during hot summer days.  

How often
should I
change the hulls
or seeds?

THE HULLS OR SEEDS
SHOULD BE EXCHANGE
EVERY YEAR TO A YEAR AND A HALF AFTER FIRT USE 

How long will it take
for my body to adjust to a change
from a traditional pillow to the
I LOVE GRAIN Pillow?

THE ADAPTATION TIME I VERY INDIVIDUAL. IT CAN TAKE EVERYTHING FROM ONE DAY TO A WHOLE MONTH. 

You must not forget that your body is used to sleeping on soft pillows hence our spine „remembers” a certain way of lying down. 

It is, therefore, very important to adjust the amount of the hulls to our individual needs and listen to how your body to notice how it responds to a change. 

When will you
deliver my products?

ALL OUR PRODUCTS
ARE CUSTOM-MADE
TO SUIT YOUR ORDER.

They are all hand wrapped and packed so it may takes 3-5 working day to send them. 

We do our best for your order to be ready for dispatch within one working day but please note that the delivery can take up to 5 working days if we experience a higher number of orders. 

Can I
order my pillow
online and
collect it
in one of your
stores?

Currently we do not offer pick up service in any of our stores. We apologise for any inconvenience it may cause.

Can I
return
my order?  

WHAT IS THE RETURN PROCEDURE?

Any product purchased in our online store can be returned within 14 days. Please note that they must be returned in immaculate, unused condition.

Do you send
your products abroad
and how much does it cost?

YES! WE OFFER INTERNETIONAL DELIVERY

Depending on where you live we offer different types of international delivery. We use Polish mail service to deliver to USA and Canada and we use courier service within Europe.

While filling an order form you will be asked about the county you live in once you have chosen the country you will then be able to choose the type and cost of delivery.

Can I
order hulls, seeds or herbs
only?

YES

Choose „GRAINS” from the website menu and pick from the selection of fresh filings including hulls and herbs. 

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